Privacy policy

At AERO Lifestyle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or place an order.

1. Information We Collect

When you visit our store, contact us, or place an order, we may collect:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment and transaction information

  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Confirm orders and communicate delivery updates.

  • Provide customer support.

  • Handle returns, refunds, and exchanges.

  • Improve our website and shopping experience.

  • Prevent fraudulent transactions and unauthorized activity.

  • Send promotional messages where permitted and where you have provided any required consent.

3. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our store, including:

  • Shopify, which provides our e-commerce platform.

  • Courier and delivery companies.

  • Payment service providers.

  • Website analytics and marketing service providers.

  • Authorities where disclosure is required by law.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your shopping cart.

  • Improve website functionality.

  • Understand visitor behaviour.

  • Measure marketing and advertising performance.

You can manage cookies through your browser settings and any cookie preferences offered on our website.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.

7. Your Privacy Rights

Depending on applicable law, you may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of eligible personal information.

  • Withdraw consent for promotional communications.

  • Ask questions about how your information is used.

8. Third-Party Links

Our website may contain links to third-party websites. AERO Lifestyle is not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

10. Changes to This Policy

We may update this Privacy Policy when our business practices or legal requirements change. Updates will be published on this page.

11. Contact Us

For privacy-related questions or requests, please contact us through our Contact Information page.

AERO Lifestyle β€” Your Privacy, Our Responsibility.